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    Hello First Name. I'm Doctor Last Name    
    Friday, April 24 2009 @ 01:45 PM GMT+4
    Contributed by: Anonymous

    Questions & AnswersA want to share a gripe. I don't know how common this gripe is, but it genuinely annoys me.

    I get very annoyed when a health care professional calls me by my first name while expecting me to call him or her as Dr. Last Name.

    It usually starts with the introduction. May of us have had doctors introduce themselves by saying, "Hello, first name, I'm Dr. Last name.", as in "Hello Jane. I'm Dr. Doe."

    I find it especially offensive when the doctor is clearly younger than I am.

    What would it take to call the patient Mr. or Ms. Last Name? I've had doctors call me by my last name, and it seems a lot more dignified all around. The doctor maintains the role of the professional, and maybe the special status of having Doctor before his or her name, but at least the patient, or client (if the patient is a pet and the doctor is a veterinarian), is not treated like a child or social inferior.

    It is very difficult to address this face to face with an individual doctor. There is the risk of putting the doctor on the defensive and creating antagonism in a needed relationship. Furthermore, the doctor may be kind and well-intentioned, and genuinely unaware that he or she is offending a patient with such a patronising attitude.

    Also, some patients may prefer being infantalized like this, as it may make them feel secure with a kind of parent figure.

    I wonder how much this verbal infantilization of a patient or client carries into the quality of patient care. I wonder what the implications are of such a statement of status difference, and possibly power differential.

    Never mind that being patronizing is simply rude.

    I also wonder how many people are even conscious of this, and how many just accept it as the norm, without reacting.

    After all, doctors work very hard. They live with heavy responsibilities and many painful pressures. Arguably, they deserve recognition for this and a special status.

    Unfortunately, though, doctors, or at least medical doctors, also seem to have a subculture that indoctrinates a sense of insularity and superiority to others.

    Whatever the reason for such behavior, I know that I intensely dislike feeling patronized, infantalized or disrespected.

    And I don't always have the option of taking my business elsewhere.

    Do other people feel this way?

     

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  • Hello First Name. I'm Doctor Last Name | 17 comments | Create New Account
    The following comments are owned by whomever posted them. This site is not responsible for what they may say.
    Hello First Name. I'm Doctor Last Name
    Authored by: spinoza on Friday, April 24 2009 @ 04:35 PM GMT+4
    I respect an individual, or not, based on their bearing and how they interact w/me and the world.
    The conventions don't override chemistry.

    Not worth taking personally. I find the power differential exploited this way in Education far more dangerous and damaging.
    Hello First Name. I'm Doctor Last Name
    Authored by: mr.mike on Friday, April 24 2009 @ 09:36 PM GMT+4
    "What would it take to call the patient Mr. or Ms. Last Name?"

    "I also wonder how many people are even conscious of this, and how many just accept it as the norm, without reacting."

    Don't waste your energy getting aggravated by this. It's over. There's no longer any "Mr." or "Mrs." in Vermont. We're all gender nuetral now.

    Besides under Socialism everyone is on a level playing field, or so they say. So return the dialogue by calling them by their first name.

    ---
    No representation with taxation. Spend someone elses money, not mine
    Hello First Name. I'm Doctor Last Name
    Authored by: Maus Anon E on Friday, April 24 2009 @ 11:10 PM GMT+4
    ***We're all gender nuetral now.***
    You're actually the only person I know in Vermont that claims to be "gender neutral."

    ---
    We Rock!
    Hello First Name. I'm Doctor Last Name
    Authored by: mr.mike on Saturday, April 25 2009 @ 08:01 AM GMT+4
    Well, I guess I must be more "progressive" than even you. I've already accepted the new change that your beloved social laboratory (The State) has induced on us all.

    Don't worry Maus, You'll accept it eventually. After all don't we HAVE to celebrate diversity?

    ---
    No representation with taxation. Spend someone elses money, not mine
    Hello First Name. I'm Doctor Last Name
    Authored by: Maus Anon E on Saturday, April 25 2009 @ 10:12 AM GMT+4
    Well, I don't know if it's "progressive," but you seem to be the only one who has become "gender neutral." Just in case it is progressive, you might want to go to a doctor. They can prescribe hormone therapy which may restore your sense of gender.

    ---
    We Rock!
    Social Lab
    Authored by: paulgardner on Sunday, April 26 2009 @ 08:39 PM GMT+4
    Living in a gender neutral social lab is fun!
    Hello First Name. I'm Doctor Last Name
    Authored by: Anonymous on Thursday, May 14 2009 @ 02:05 PM GMT+4

    Yes, I guess we all have to celebrate diversity, but in a manner that respects all points of views, and to help us out with that I understand Miss California is scheduled for scores of speaking engagements throughout VT this summer, starting in Brattleboro where it is most needed.

    Hello First Name. I'm Doctor Last Name
    Authored by: mr.mike on Thursday, May 14 2009 @ 10:04 PM GMT+4
    Nice Alan, But yeah right. You mean like Ben Stein speaking at UVM?

    ---
    No representation with taxation. Spend someone elses money, not mine
    Hello First Name. I'm Doctor Last Name
    Authored by: pjmelton on Saturday, April 25 2009 @ 08:29 AM GMT+4
    Mr. Mike is right that getting your feathers ruffled over this is probably pointless (though the rest of the comment doesn't seem relevant).

    I address people the way they address me. If you use my first name, I will use yours. Period. First name is my default, though, even for doctors.

    ---
    "Economic laws are not made by nature. They are made by human beings." -- FDR
    Hello First Name. I'm Doctor Last Name
    Authored by: babalu on Friday, April 24 2009 @ 10:00 PM GMT+4
    I have some mixed feelings about this issue. It's kind of like what I saw as an intrusion (in reverse) when waiters and waitresses would come to the table and announce their names and add that they were your "server" for the "evening" - like diners were too stupid to figure that out - and besides, I've never since heard anyone call out for their "server" by name - it would have been fun to hear a patron shouting for service that way - but no one ever did.

    What I would do, if I shared your feelings completely, is ask the doctor, after being introduced via the description you gave, "would you have any objection to being on a first name basis with me? I'd feel more comfortable."

    I would think that the answer to that question would be the answer you're looking for.

    If the doctor seemed ruffled - then it would be clear that he/she has more ego at work than anything; However, the doctor might be glad you offered - who knows what sort of bedside manner they're being taught these days in med school (as if it's something they can learn, to begin with)

    Hello First Name. I'm Doctor Last Name
    Authored by: annikee on Saturday, April 25 2009 @ 01:55 PM GMT+4
    Perhaps it's too small to some, but if it's an issue, do something. Anyone who calls me by their first name gets called by their first name. I only get perturbed at parents teaching tots to call adults by their first names.

    ---
    Down with Goldstein!
    Call me anything, but save my life!
    Authored by: SK-B on Saturday, April 25 2009 @ 03:16 PM GMT+4
    Funny how our reactions about how we are addressed can be mutable, depending on who does it as well as the circumstances.

    If a doctor drops everything to rush to the emergency room when you are in distress, and treats you with kindness, skillfully getting you out of trouble: What might otherwise have seemed awfully insulting, in those circumstances may seem so insignificant as to not warrant a mention.

    Using honorifics vs. first names are symbollic of underlying attitude, and sometimes a person may use uncool language, yet it is hard to get riled about it because the person's genuine approach to you as a human being is sensitive and caring. Other times a doctor who invites you to use his or her first name and does seem quite decent and polite, may nonetheless convey an underlying attitude rooted in superiority, even contempt; and that is something which cannot always be hidden by polite formalities.
    Hello First Name. I'm Doctor Last Name
    Authored by: Belfast on Saturday, April 25 2009 @ 05:24 PM GMT+4
    At the clinic where I'm a client, the counselors & social workers, including
    secretarial staff, are all referred to by first name-yet the one doctor is
    always called by his honorific (never by his first name) & surname.

    That differential annoys me, seems (on some level) disrespectful of
    everybody else there, all of whom work as hard as he does. How much (or
    if) it reflects actual disparity in power/influence is unclear to me.

    My tangential irritation as to titles for folks is: the double-standard of
    multiple words to indicate a woman's marital status ("Miss", "Mrs.", or the
    indeterminate "Ms."), but only one for men ("Mr.").

    It strikes me as omnipresent unfairness, in the amount of information
    conveyed about the personal lives of total strangers.

    Am not proposing any particular remedy for this, merely pointing it out. I
    don't care if all women are called "Ms." or if men get an extra title (can't
    imagine what that might be) revealing their marital status. It's the
    unevenness, inconsistency of these guidelines/norms that bothers me.

    ---
    "You cannot administer a wicked law impartially-it destroys everyone it touches, its violators as well as its upholders."
    Hello First Name. I'm Doctor Last Name
    Authored by: SJD on Sunday, April 26 2009 @ 09:01 PM GMT+4
    So is it going to be; Mr. Swine Flue, Mrs. Swine Flue or just The Swinester? All coming to a town near you!

    ---
    "Government's view of the economy: If it moves, tax it. If it keeps moving, regulate it. If it stops moving, subsidize it." -Ronald Reagan

    Mr. Team Owner
    Authored by: paulgardner on Sunday, April 26 2009 @ 09:01 PM GMT+4
    The patient first name, doctor last name question doesn't gripe me in the doctors office, as long as it's not expected outside the medical setting. I.e. if the good doc expects the honorific at a party, well good luck with that. I have a couple of customers who are docs and I always call them by their first names.

    With some customers I have to overcome a personal tendency to call them mr./ms. last name while they call me by my first name. If the customer in question introduces him/herself by first name over the phone that makes it easier.

    The case that gets me is that of sports team owners. In all the major sports, the owner of the team is referred to by employees (especially including announcers) as Mr./Mrs. last name. With the Red Sox it was always Mr. Yawkey (now it's Mr Henry). Additionally, that title has always come with a lot of fawning, especially if the owner makes any attempt to treat his/her employees as equals.
    It really grates my nerves because the implication is that merely possesing title to something confers an elevated status on the possesor. i don't know that I'd have the guts to call John Henry "John" to his face, but then this is a democracy, it shouldn't take guts.
    Dr. first name, last name . . .
    Authored by: tlmstar on Thursday, May 14 2009 @ 12:13 PM GMT+4
    As a veterinarian, I have no problem if a client calls me by my first name, or asks if it is okay to call me by my first name. This does not bother me at all, but I always introduce myself to clients as Dr. Last Name or Dr. First Name, Last name. I think walking into an exam room and saying "Hi I'm first name," is unprofessional.
    Dr. first name, last name . . .
    Authored by: cgrotke on Thursday, May 14 2009 @ 12:38 PM GMT+4
    I'm picturing someone in a lab coat walking in to see a cat on an exam
    table and giving a formal introduction. "Hello Miss Fluffypaws, I'm Dr.
    FirstName,LastName."

    : )

    (I get that you speak to their owners... but I was picturing the patients
    themselves. I'm sure both appreciate the professionalism.)
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