Peer-Recovery Coach Program Lead
Part Time (24-hours per week)
The Recovery Coach Program Lead is employed by the Turning Point of Windham County (TPWC), providing direct supervision of peer-recovery coach services and supports to those receiving treatment/care for opioid overdose or alcohol and/or drug-related events at the Brattleboro
Memorial Hospital (BMH) Emergency Department. This part-time position currently is grant funded and renewed annually by the Vermont Department of Health, ADAP division (ADAP).
Essential Job Responsibilities:
1. Participate in recruiting, interviewing, and hiring the recovery coaches who will perform the peer services provided through the RED program.
2. Complete new-employee orientation with staff; ensure staff attend mandatory trainings and any orientations or other requirements of TPWC, BMH, or ADAP; and ensure that all staff provide background checks and other information that BMH may require as a condition to be admitted to the hospital to support patients.
3. Assist in training and ensure availability of internal and external training opportunities for direct care staff.
4. Provide supervision of direct services, following a strengths-based approach, to individuals receiving care at the BMH Emergency Department following revival from opioid overdose or an alcohol and/or drug-related event.
5. Oversee Peer-Recovery Coaching staff’s follow-up contacts with individuals after release from the Emergency Department.
6. Post weekly schedule for staff, review timesheets, and compile necessary information for payroll.
7. Hold regular one-on-one supervision meetings with RED Peer-Recovery Coaches, and hold weekly team meetings to facilitate case review.
8. Report any issues or concerns regarding staff to the TPWC Director immediately.
9. In addition to ongoing supervision, participate in semi-annual performance-review process to ensure all staff know what aspects of their role needs improvement, where they excel, and what training is indicated.
10. Maintain timely and accurate documentation to be reported to the Executive Director and
ADAP (via VAMHAR/Recovery Vermont).
11. Oversee the data-collection process to ensure that data protocols are followed; review and audit data frequently and provide feedback to correct any issues; work with Emergency
Department to collect data that is valuable to both the RED program and the hospital.
12. Model and exemplify recovery principles to show by example that recovery is possible and attainable, and utilize personal and professional experience to promote wellness and recovery.
13. Abide by HIPAA, 42 CFR, and any additional regulations set forth by the Turning Point of
Windham County and the Brattleboro Memorial Hospital.
14. Collaborate and integrate with the Brattleboro Memorial Hospital to deliver recovery support in a manner that facilitates workflow while addressing patient needs.
15. Communicate and collaborate with the Brattleboro Memorial Hospital’s Emergency
Department staff to build rapport and coordinate care.
16. Identify and network with community partners, including but not limited to: The Brattleboro
Retreat, Habit Opco, Health Care Rehabilitation Services, Groundworks Collaborative, Project
CARE, Valley Vista (Men’s/Woman’s/Adolescent Inpatient Programs), Serenity House
(Residential Medically Assisted Detoxification & Residential Treatment Programs).
17. Develop and maintain working relationships with all team members, including site staff, family members, guardians, fiduciaries, advocates, etc.
18. Provide education on overdose, and obtaining and administering Naloxone.
19. Provide support and resource information to family members or other supporters accompanying patient.
20. Enhance opportunities for individuals to become familiar with the Turning Point of Windham
County and other local community resources.
21. Help individuals identify and develop natural community supports to foster independence and community integration.
22. Contribute to a welcoming atmosphere at the Turning Point of Windham County.
23. Promote the Brattleboro Memorial Hospital and other community support/treatment services offered through local community partners and peer support services offered at the Turning
Point of Windham County.
24. Maintain collaborative relationships with local treatment teams and in-patient treatment facilities providers to assist clients with treatment needs.
25. In consultation with TPWC Director, keep track of community meetings, trainings, hospital meetings, etc., that the Program Lead and/or Recovery Coaching staff should attend.
26. When Recovery Coaching staff are not available, provide direct peer services to people receiving treatment in the Emergency Department following reversal of an opioid overdose or any other alcohol or drug-related event.
• A self-identified person in recovery from a substance-use disorder who has at least two years of uninterrupted recovery is preferred.
• Established management skills and experience.
• Experience with, or educational background of, recovery concepts and practices of recovery that honor any pathway to recovery.
• Ability to motivate staff, provide constructive and supportive feedback, and adapt approach to match various learning styles and abilities.
• Organized, self-motivated, creative, and committed to working in a diverse environment
• Excellent written and oral communication.
• Excellent interpersonal skills and comfort in working with all levels of medical and other professionals.
• Experience with doing both formal and informal presentations.
• Proficiency with Microsoft Word, Excel, Power Point, Outlook, as well as working with various data platforms.
• Valid Driver’s License; reliable transportation and current insurance coverage.
Desired Skills and Abilities:
• Recovery Center experience/affiliation preferred.
• Recovery Coach training desired.
• Understanding of the addiction process; knowledge of available addiction treatment programs, healthcare insurance options, social services, and the medical system.
• Advanced motivational-interviewing skills desired.
• Ability to work independently as well as part of a team.
• Ability to apply self-care practices in one’s own life and emulate healthy practices for others.
Interested parties should contact Suzie Walker, Executive Director of Turning Point of Windham
County through this posting. Resume and cover letter are required. Applications will be accepted until November 17.